This is the privacy notice of FP Leonard Advertising Pty Ltd. In this Policy, “we”, “our” or “us” refers to Leonards.
Leonards is a registered company operating in Australia. Our registered office is located at 239-243 Abercrombie Street, Darlington NSW 2008, Australia. ABN 40 000 267 649.

Leonards takes your privacy seriously when you interact with us. This notice covers information that may or may not identify you.
Our Policy complies with Australian law and with the laws of all jurisdictions of which we are aware. If you believe our policy falls short of your expectations or that we are failing to abide by our policy, please notify us immediately.

Except as outlined below, we do not share, sell, or disclose to a third party, any personally identifiable information collected on the website.
Below is a list of the information we collect from you; either through our website or from receipt of direct communication from you, and why it is necessary to collect it:

1. Basic identification and contact information, such as your name and contact details. This information is used:
1.1. to provide you with the services which you request;
1.2. for verifying your identity for security purposes;
1.3. for marketing our services and products;
1.4. information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

2. your domain name and e-mail address are recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:
2.1. to correspond with you or deal with you as you expect.
2.2. in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
2.3. to send you news about the services to which you have signed up;
2.4. to tell you about other of our services or services of sister websites.

3. Website usage information
We may use software embedded in our website (such as JavaScript) to collect information about which pages you view and how you reach them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you. In some cases, this data may be used to associate such information with an identifiable person.

4. Business and personal information
This includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.

We keep information which forms part of our business record for minimum of six years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.

5. Cookies
Although your browser software enables you to disable cookies, this will not affect your ability to view the site. We recommend that you allow the use of cookies in order to take advantage of the features of our website that rely on their use. You can still use this website even if you choose to disable cookies. Here are the ways we may use cookies:

5.1. to record whether you have accepted the use of cookies on our web or not.
5.2. to allow parts of our website to operate for you.
5.3. to operate our content management system.
5.4. to operate the online notification form – the form that you use to contact us for any reason. This cookie is set on your arrival at our website.
5.5. to enhance security on our contact form.
5.6. to collect information about how visitors use our site. We use the information to improve your experience of our site and enable us to increase sales. This cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.
5.7. to store your personal information so that you do not have to provide it afresh when you visit the site next time. This cookie will last for 30 days.
5.8. to enable you to watch videos we have placed on YouTube. YouTube will not store personally identifiable cookie information when you use YouTube’s privacy-enhanced mode.
5.9. third party vendors, including Google, show our ads on sites on the internet.
5.10. third party vendors, including Google, use cookies to serve ads based on a whether a user has visited http://www.leonards.net.au
5.11. you may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. Alternatively you may opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.

6. Sending a message
When you send a message, we collect the data you have given to us in that message in order to obtain confirmation that you are entitled to receive the information and to provide to you the information you need. We record your request and our reply in order to increase the efficiency of our business / organisation. We do not keep any personally identifiable information associated with your message, such as your name or email address.

7. Complaining
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint.

We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

8. Third party content
Our website has the ability to be a publishing medium in that anyone may register and then publish information about himself or some other person. We do not moderate or control what is posted. If you complain about any of the content on our website, we shall investigate your complaint. If we feel it may be justified, we shall remove it while we investigate. Free speech is a fundamental right, so we have to make a judgement as to whose right will be obstructed: yours, or that of the person who posted the content which offends you. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

9. Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up of your personal information, from software services. No such information is identifiable to you.

10. Affiliate information
This is information given to us by you in your capacity as an affiliate of us or a customer or client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect any affiliate to agree to reciprocate this policy. As an exception to this, we have the right to disclose your first name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off site. The reason is solely to enable us to mention winners and others whose performance as an affiliate is in some way outstanding.

11. Disclosure to Government and their agencies.
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

12. At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

13. Sale of your personal information
Except as specified above, we do not rent, sell or otherwise disclose any of your information to any person outside our business.

14. Data may be “processed” outside the Australia
Our websites are hosted in Australia. Accordingly, data obtained within Australia may be “processed” outside Australia and data obtained in any other country may be processed within or outside that country.

15. Compliance with the law
This confidentiality policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website.

16. Removal of your information
If you wish us to remove personally identifiable information from our website, you may contact us by emailing info@leonards.net.au. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

17. Change in Privacy Policy
As we plan to ensure our privacy policy remains current, this policy is subject to change. You may wish to return periodically to review our privacy policy.

If you have any questions regarding the privacy policy, please contact:

Kate Faithorn
239-243 Abercrombie Street
Darlington NSW 2008 Australia

Ph: +61 2 9698 5266

Version 1.0. September 2022